Free Extended Warranty Service
For purchases made through Fleurwee Direct store on Amazon.
Warranty Extended Policy
Generally, all of our Fleurwee or MelodySusie products have a full 6-months warranty covering manufacturing and quality issues (natural causes or human errors are not included) and 30 days money-back guaranteed from the receipt of original order. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form to let us know what we can do to help you.
How to Claim A Free Extended Warranty
1. Send an extended warranty request with your Amazon orders at the right form, please enter your 17-digit Amazon order ID#.
2. We will have your order recorded in our CRM systerm. You've extended warranty to 12 months already!3. Purchases made on www.fleurwee.com will have 15-months warranty automatically. You don't need to submit the form.
Please note this page of extended warranty is for purchases made through Fleurwee Direct store on Amazon. For purchases made through Fleurwee's authorized resellers, please contact them directly.